Deliver five-star guest experiences without five times the admin work

Automatic’s Hospitality & Events AI Suite gives your team a concierge-grade automation layer. We manage bookings, guest messaging, staffing, and post-event follow-up so you can focus on memorable experiences.

What is included

Booking management assistants that qualify inquiries, send proposals, and keep availability synced
Guest communication flows that handle confirmations, FAQs, upsells, and on-site updates
Staff scheduling automation that coordinates shifts, breaks, and cross-venue assignments
Post-event analytics dashboards that consolidate surveys, spend, and retention insights

How we launch and scale your suite

Discovery & journey mapping

We map every guest touchpoint—from inquiry to follow-up—and document the manual work your team handles today.

30-day launch

Deploy an AI MVP Sprint for booking or guest messaging, or run a Workflow Automation Blitz to streamline staffing. Training and QA are built in.

Always-on optimization

Choose Essential AI Care for monitoring or Continuous Optimization to keep messaging fresh, launch upsells, and expand to new venues.

From inquiry to rave review

Operators use Automatic to eliminate back-and-forth emails, keep staff synced, and surface insights that grow repeat business. Guests get quick answers and personal touches—no matter how busy your calendar is.

Response times drop from hours to minutes with AI-assisted messaging
Upsell offers triggered automatically based on event details
Post-event surveys and analytics drive higher retention and reviews

Start your hospitality suite

Hospitality & events FAQ

Support for GMs, revenue leaders, and operations teams planning their first AI rollout.

Will the automations feel personal to guests?

Yes. We craft tone and scripts with your team, include personalization tokens, and escalate to humans whenever guests need bespoke attention.

Can you integrate with our booking and POS systems?

We work with systems like SevenRooms, Toast, Tripleseat, Eventbrite, Shopify, and custom property management software. When APIs are limited we use secure connectors to keep data synced.

How quickly will we see impact?

Most hospitality teams see an immediate lift in response times and upsell conversion. Typical pilots free up 4–6 manager hours per week and increase guest satisfaction scores within the first month.